Looking for information on how to remove a subscription? In this guide, we will identify and assess all the options available to you in case you need a refund or cancellation on Proof VPN services.
How does a subscription work?
As soon as you subscribe to ProofVPN you confirm that you agree to all the terms and conditions, including automatically withdrawn fees. During the trial period, you can form an opinion of the service itself and decide whether you want to use it further. If not, you should check out how to cancel VPN subscription. Otherwise, you will start getting charged for it.
How to remove a subscription?
The procedure is the same in both cases, whether you need a refund or not. In case you want to stop your trial or membership on ProofVPN, we recommend you to do the following:
- Use your account to cancel your subscription; or
- Get in touch with customer support.
How to cancel VPN subscription in your account?
To see, change or cancel your membership plan, log in to your ProofVPN account. Here are 3 simple steps to do a cancellation:
- While logged in, go to ‘Account settings’;
- Locate ‘Subscription type’ line and tap ‘Cancel’ next to it;
- Tap ‘Continue’ and follow the instructions.
How to reach customer support?
This option may be more convenient for those, who can’t recall their account details. ProofVPN support service is available both by email and phone. If you have any questions about how to remove a subscription and get your money back, please email support@proofvpn.com or call the hotline phone numbers you can find on the ProofVPN website.
How do I know that my membership is canceled?
First of all, you will be notified about that by email. If you do a cancellation during the trial period, you won’t be able to log in to ProofVPN anymore. In all other cases, you will be able to use the service up to the last day of the month you have already paid for. If you still don’t understand how to cancel VPN subscription, please reach the support service.