How To Stop Subscription Get Basic

Top-Quality Sustainable Basics For Men And Women

Get Basic is an online store offering subscriptions for a monthly delivery of new underwear at an affordable price. Subscribing to it will save you a little money and help you to replace your worn-out underwear with the new one in time. Each shipment includes a shirt or top, a pair of boxers or bikini panties, and a pair of socks. All items you get are ethically produced, soft & comfortable, and perfectly match each other. Subscribers are offered to choose the subscription type (Men’s or Women’s) and the size of the items they’d like to receive.

How Much It Costs

Billing Options & Pricing

  • Monthly-Recurring Subscription Plan: $ 24.90/ shipment;
  • 3-Month Subscription Plan: $70.50, billed every 3 months ($23.50/ shipment);
  • 6-Month Subscription Plan: $129.00, billed every 6 months ($21.50/ shipment); 
  • 12-Month Subscription Plan: $239.99, billed every 12 months ($19.99/ shipment).

ALL Get Basic Subscription Plans are auto-renewing! 

Delivery Fees

  • USA:  FREE shipping on all subscription orders;
  • Canada: $5.00 flat-rate shipping fee;
  • Other Countries: $7.00 flat-rate shipping fee.

Mind that all prices are in US dollars!

How To Stop The Recurring Charges 

As your current subscription expires, it will be automatically extended for the same term. The charges will reoccur on the 1st of the month following the last month of your current prepaid period until you cancel your plan. Canceling your subscription doesn’t mean you are eligible for a refund, this will only stop the auto-renewals and help you to avoid unwanted billing. Returns for a refund are only possible in case if the items arrived damaged or are the wrong size.

How To Cancel Your Plan

You can cancel your subscription anytime through your account on

  • Sign in to your Get Basic account;
  • Open the settings menu; and
  • Select ‘Cancel’. 

To contact Get Basic customer support, please email them at or call

+1 (202) 952-4390.