Dessert Kit Service for Home Baking
Red Velvet NYC is a service providing kits for baking gourmet desserts at home. You can buy a one-time kit or subscribe to monthly deliveries at https://redvelvetnyc.com/. A monthly Red Velvet NYC box contains two kits with:
- A detailed recipe card with step-by-srep instructions for each of two desserts;
- Two sets of pre-measured ingredients for crafting the desserts.
- Necessary supplies like cupcake cups etc.
A regular subscription fee is $49.99 per month with free shipping throughout the Continental USA. No additional spendings or taxes are applied. Subscription kits are shipped on the first Thursday of each month.
You can claim a refund for any non-food items within thirty days of the delivery date by addressing email@example.com and following their instructions. Your refund will be processsed if your return is approved. Shipping costs for returning are your responsibility and non-refundable. No returns for food items are provided due to food safety protocols.
The kits are charged in full immediately after you place your order or sign up on a subscription basis. One-kit subscription is auto-renewal, so you will be charged every month before your next box ships.
If you’ve chosen a subscription billing option, your plan is auto-renewing. To get it cancelled, you need to turn to the Red Velvet NYC customer service in the most suitable way:
- Log in to your account and make necessary changes;
- send an email requesting the cancellation at firstname.lastname@example.org;
- Use the Contact Us button at the official website.
Follow the given instructions and provide all the required information to the customer service representative; wait till your cancellation is confirmed by e-mail.
Please, try to start the cancellation date a few days prior to your next billing date to avoid unnecessary spendings.