Why am I charged by HideMySurf?
HideMySurf is a service offering safety and protection of your privacy on the web. The application allows its users to access the web securely from the device of their choice. The advantages of the service include an easy-to-use application and high-speed connectivity. Additionally, HideMySurf offers its customers round-the-clock customer support and transparent subscription terms. It is possible to cancel your subscription or trial period without paying a third party by following our step-by-step guide.
Cancellation & Refund
In order to stop using HideMySurf and paying for it, you need to terminate your subscription. There are no additional payments associated with the cancellation, and the process can be completed quickly. In some cases, you may be able to receive a refund for HideMySurf service paid for within the last two months.
How To Close My Account
Stopping charges doesn’t require closing your account. One of the methods described below would suffice. If you still want to delete your account, get in touch with the customer support.
Quick Unsubscribing through HideMySurf Account
Here’s how to stop your subscription without sharing your personal data with customer support:
- login to your profile page at https://members.hidemysurf.net/login
- Go to Account settings
- Click Cancel
Get in touch with customer support by submitting a written request at https://support.hidemysurf.net/en-us/requests. Be sure to write “Cancel My Subscription” in the subject field to help HideMySurf process your request faster. Once the cancellation is done, you’ll be notified by email.