Payment Terms
Subscription Price. The monthly charge for VPNSage services accounts for €17.95 to €88.50. However, you’re also granted a free 7-day trial period. If your subscription is not canceled during the trial, the automatic monthly withdrawals according to your membership plan will start taking place.
Auto-Renewal. Once the subscription term comes to an end, it is extended for another month automatically. Thus, your card will be charged every month until you cancel your subscription.
Cancellation. You may cancel your subscription anytime and in whatever way you prefer. Below, you can find all necessary information on how to stop subscription and get the money back to your card.
How To Close My Account?
Through Your Account Settings
In this section, you will learn how to stop subscription in a few clicks while logged in to your account on https://www2.vpnsage.com/:
- Locate the ‘Account Settings’ button and click on it;
- Navigate to your membership plan and click ‘Cancel’;
- Follow the given instructions.
Turning To Customer Service
There is a specialized service to help you with the cancellation process. If you prefer to rely on professionals, you may contact VPNSage and ask for assistance.
- Go to https://support.vpnsage.com/en-us/requests or https://www2.vpnsage.com/cancel;
- Fill in the required fields, and
- Click ‘Submit’.
Cancellation may last a few days, if it is successful, you will receive a confirmation notice by email. You don’t need to close your account completely to stop being charged, but if you decide to do so, contact any of VPNSage support by email mentioning “Close My Account” in a subject field.
Refund Policy
Now, that you know how to stop subscription and close your account, it is time to find out how to get your money back. VPNSage will give you a refund in case you apply for it by the email at support@vpnsage.com within 60 days from the purchase.
For more detailed information, call 1-877-262-8914 or 44-203-514-1882.