Many of those, who for some reason want to unsubscribe on https://www2.logvpn.com/, don’t know where to start. We’re here to save you some time, money and frustration by providing all the necessary information on how to end a subscription.
Refund and cancellation procedures
If you enjoy LogVPN service and are ready to get charged for it automatically as the trial period ends, you’re fine. But what if you’re not? The money is already withdrawn and you have no idea how to stop this? First of all, in any case, you should learn how to cancel account on the LogVPN website.
There are 2 alternative ways to carry out a cancellation:
- You can log in to your LogVPN account and do a cancellation yourself; or
- You can reach LogVPN support and ask how to end a subscription.
Cancellation on LogVPN website
This is obviously the best option on how to end a subscription, as it is much faster than the other one and 100% safe. You can do it both on the website and in the app.
- Sign in to LogVPN;
- Locate ‘Account settings’ and navigate to the ‘Subscription type’ section;
- Tap ‘Cancel’;
- read the information on the upcoming page and confirm to complete the procedure.
Cancellation via customer support
LogVPN employee may ask you to try the previous option first. If you already tried it but still hadn’t succeeded to cancel account, your alternative would be to get in touch with the support by email. Just send your request to support@logvpn.com and you will get the assistance. There is also a hotline, where you can call if you have any questions or problems.
How to find out that your subscription is canceled
Right after you cancel account online, you will see the confirmation message displayed. That’s how you can understand that your subscription has been successfully canceled. In case you have applied for assistance, once your account is canceled, you’ll receive a corresponding email notification from LogVPN. You still can resume your subscription anytime if you change your mind.