Hum Nutrition is an online service shipping vitamins and supplements on a subscription basis. The company focuses on individual needs of its customers providing personalized recommendations to a subscriber. However, the information given at https://www.humnutrition.com/ is not intended to be taken as a medical advice and can be used for informational purposes only. All recommendations are based on a brief online health assessment.
How it Works
After competition of the quiz, a subscriber gets a recommendation on supplements matching their needs. To proceed the order you need to add the suggested products ( or some of your choice) to the cart and choose one of the given subscription plans:
- Monthly Plan renews automatically.
- 3 Month Plan provides 25% off your order.
However, in case you cancel your 3-month subscription prior the last payment, you have to pay back all given discounts. The subscription plan switches to 1-month plan after the third month.
The boxes are shipped internationally once a month. Shipping costs depend on your location:
- International orders outside of the U.S. – $10.95;
- Orders under $50 within the U.S. – $5.95;
- Orders over $50 within the U.S. – free of charge.
Requesting a Refund
Hum Nutrition provides a refund option to its customers. You can exchange or return unopened products and get a full refund eithin 30 days after you order was delivered. There is also an option to refund your opened products with store credit. No refunds can be applied past 30 days. Shipping costs for the returned products are not refunded.
Try to cancel your subscription before the next billing period. If you fail to do so, you may get charged once more.
To stop your subscription, email the Hum Nutrition at firstname.lastname@example.org, or call at (888) 647-8880 24 hours before the next shipping date.
In case you need to stop your ongoing 3-month plan, you need to reach out to the Member Support team and request cancelling. Please note that you will be charged back the savings you received with the plan.