How To Stop Subscription Mexican Candy Box

Mexican Food Subscription Box

By purchasing this subscription on https://mexicancandybox.com/ you get a chance to discover Mexican culture through the snacks and specialties. Month to month, you’ll receive a selection of 8-10 unique treats from Mexico delivered right to your door. Each subscription box includes a mix of sweet, sour, and spicy snacks, one gift item, and a brochure with a detailed description of each presented product. Sweets and treats featured in the subscription boxes are sourced from the different regions of Mexico and therefore are rare even in Mexican stores.

Charges & Billing

Monthly Payments

The price of the subscription box depends on the number of snacks in it:

  • Solo Box: $12.00 monthly;
  • Amiga Box: $15.00 monthly;
  • Familia Box: $20.00 monthly.

Billing And Shipping

Mexican Candy Subscription Boxes ship around the 10th of each month. However, the billing date is not related to the date of shipping and falls on the day you purchased your subscription. You will be billed on that same day every month.

Return Policy & Refund Options

If you’re not happy with your subscription box, you can return the products in the original packaging within 30 days from the day of purchase. Send your returns to: 

Carolina del Sur, Chihuahua, CHH, 31214, Mexico.

Mind that some types of products are not eligible for a refund. To see the complete list of non-refundable products go to https://mexicancandybox.com/delivery-and-returns 

Once your return is received you will get an email confirmation. Your funds (excluding the cost of return shipping) will be credited to your original payment method within a few days. To stop receiving Mexican Candy Boxes you have to stop your subscription.

3 Easy Steps To Cancel A Subscription

  • Compose a cancellation request and send it by email at info@mexicancandybox.com before the subscription renewal date;
  • Use “Cancel My Subscription” as a subject to your email to help customer support process your request faster;
  • Wait for the confirmation email.