How to stop a Dapper Dog Box subscription

The Dapper Dog Box is the subscription service catering exclusive toys, treats and bandanas to our pups. Every Dapper Dog Box is devoted to certain theme which makes the subscription even more fun. A monthly box includes 5 items in full sizes:

  • 2 bags of healthy treats;
  • 2 toys;
  • 1 limited edition bandana.

Creating your account, you state your dog’s size, type of allergy it might have and its chewing style in order to customize your monthly dog box. The service operates on a pre-paid basis.

Fees & Charges

Subscription fees depend on the size of your dog and its special needs. For example, for a dog of small to medium size with food allergies and standard chewing style a box costs $35.99, whereas the price for a large heavy chewer dog without allergies can rise to $39.00. The pre-paid type of subscription can help you to save some money.

  • 3-Month Plan saves 5%;
  • 6-Month Plan saves 8%;
  • 12-Month Plan saves 12%.

Shipping & Billing Charges

Subscription boxes are dispatched between the 15th and 20th of the month.

The US shipping is free for any type of subscription plans. The shipping costs can vary depending on the country of destination:

  • $10/box for Canada and Mexico;
  • $15/box for rest of the world.

The service offers auto-renewing subscription which means you will be charged monthly until cancellation. You will be billed on the 25th of the last month of your subscription plan. To avoid being re-billed again, stop your subscription a few days prior the renewal date.

How to Cancel Monthly Charges?

A Dapper Dog subscription can be stopped at any time. No cancellation fees are requested. There is no refunding, so if you cancel your subscription before the end of the plan, the remaining pre-paid boxes will be shipped anyway. Once that plan has been fulfilled, you will not be rebilled again.

Put your subscription on hold or completely cancel it using your account on https://www.thedapperdogbox.com/:

  • Log in to your account;
  • Go to ‘Subscription Settings’;
  • Make the necessary changes to your plan.

If you have any questions concerning cancellations and refund policy, contact the Dapper Dog Customer Support at info@thedapperdogbox.com stating your name or order number.

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