How To Refund Jackie’s Chocolate Shop

Craft Chocolate Subscription Box

Jackie’s Chocolates Shop offers subscription boxes filled with hand-made chocolate candies produced in the US. The boxes are delivered monthly and contain a mix of about 15 artisanal chocolate treats, wherein every candy differs from the others. Subscribers get the possibility to taste the exclusive limited-edition treats, not available in Jackie‘s Chocolate online store.

Charges & Fees

How Much Does It Cost?

  • Monthly-Recurring Subscription Plan: $29.95/box;
  • 3-Months Prepaid Subscription: $89.85 one-off, non-recurring;
  • 6-Months Prepaid Subscription: $179.00 one-off, non-recurring;
  • 1-Year Prepaid Subscription: $359.00 one-off, non-recurring.

Are There Any Additional Fees?

Shipping within the United States is already included in the price of each Jackie’s Chocolate subscription box. However, depending on your exact address, taxes may occur.

Canceling Subscription And Getting A Refund

First of all, all Prepaid Subscriptions are a one-time purchase. It is not possible to cancel them early, they do not renew and automatically expire. The monthly subscription, in turn, is a recurring service. It will renew every 4 weeks until you can cancel it. Even if you won’t manage to cancel your subscription before the next billing date and will get charged, you can get your money back. For this purpose, you have to return the unopened box within 30 days after receiving it. Once your return arrives, Jackie‘s Chocolate Shop will refund you the full amount excluding the shipping costs. This means you can always send the unwanted boxes back. Just contact customer support for more details.

Cancellation Options

To cancel Jackie’s Chocolate Subscription you can:  

or

  • Send an email at hello@jackieschocolate.com, mention you want to cancel your subscription, and wait for the customer support representative to get back to you.

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