How to refund Fairielight

How to request a Fairielight’s refund 

In terms of Fairielight’s refund policy, it is important to note that it does not cover issues related to availability of content or personal preferences. It is not possible to receive a refund if you are dissatisfied with the selection of shows or movies available on the platform, or if you do not enjoy a particular title. Refunds are applicable to the following cases: 

  • Your membership could not be accessed due to technical problems on the Fairielight website. 
  • An account or credit card may be fraudulently used by someone other than the cardholder. 
  • A chargeback error has occurred by Fairielight. 
  • Fairielight did not meet your expectations. 

Customer support must receive refund requests within 60 days of the payment dispute date. 

Should you not be satisfied with the service, you may cancel your subscription at any time. 

Cancellation process 

As a reliable subscription service, Fairielight provides a fast and easy cancellation process. We’ve created a guide that makes unsubscribing from Fairielight simple. 

Cancel through your account 

The easiest way to stop your membership is to do it directly on the website: 

  1. login to your profile page. 
  2. Go to My Account 
  3. Click Cancel Membership 

Please, use the same email address you have registered with. In case you don’t remember your email or password, use the recovery page provided at 

Cancel on the website 

Fill out the form at to apply for express cancellation using “Cancel My Subscription” in the subject line. 

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