Cancel my Sneakertub membership

The Sneakertub website provides a sneaker subscription service that sends curated sneakers every month from brands such as Nike, Air Jordan, New Balance, Adidas, Puma, Vans, etc. It offers packages created by an in-house sneakerhead stylists based on current trends and classic sneaker models. For each given month Sneakertub members receive a package curated by the team based on style profile and the current season in mind. Depending on your package, you will receive two to three sneakers and accessories. There are such types of packages as: 

– Sneakertub Premium – $149.99 

– Sneakertub Original – $79.99 

– Sneakertub Elite- $149.99 

– Sneakertub Lite – $54.99 

– Sneakertub Kids- $64.99 

The cost of membership varies based on your chosen package, plus additional taxes and surcharges. Members can pause their membership for up to three months by contacting Sneakertub Membership Experience team via email. 

Shipping and Deliveries 

Subscriptions to the service are available to both Canadians and Americans. An email with a tracking number will be sent to you once your package has shipped. This information can also be accessed in your member dashboard by logging into your account at A shipping fee is applied at checkout in addition to the subscription plan. 

Return and Refund Policy 

Sneakertub packages can’t be returned. There is also no exchange policy for sizes and products. It is impossible to refund Sneakertub. 

Cancellation Process 

If you need to cancel your sneaker subscription, contact or log into your account at their official website. A cancellation can only be processed once a customer service representative has been contacted.