How to refund Project Lingerie

Lady’s Underwear Surprise Box 

Designed to be affordable for every budget, Project Lingerie is available to everyone on a subscription basis. In order to provide a personal touch to each subscriber, Project Lingerie finds out about their needs and wants. Besides fashionable and on-trend underwear, Project Lingerie also offers activewear and swimwear. With 5 subscription packages available, the lingerie subscription offers the widest size range. You can choose the one matching your needs and preferences at 

– Dress sized lingerie in UK sizes 6-28. 

– Bra-sized bras in UK sizes 30A-40H.-  

– Underwear in UK sizes 6-28. 

The Project Lingerie subscription boxes can be delivered in various frequencies: 

– monthly 

– bi-monthly 

– quarterly. 

A monthly subscription starts at just £15.99. The fee of your underwear subscription box will depend on the type of items and the frequency of their arrival to your door. 

Depending on the subscription you choose, you will be charged a monthly fee prior to delivery. Following that, your account will be charged on the same day each month. Subscriptions for 6 monthly and annual periods will automatically renew. Subscriptions for 6 monthly and annual periods will automatically renew. A six-month subscription and an annual subscription will be automatically renewed. 

Shipping Policy 

Project Lingerie ships to UK subscribers free of charge, and all parcels come with a certificate of postage from Royal Mail. There is an additional fee of £12.95 per month for international subscriptions, and £18.95 per month for subscriptions to the USA and Canada. Tracked delivery is used for boxes shipped to these shipping zones. 

Refund Policy 

If you are unhappy with your subscription box, you can request a refund within 28 days. You can only return garments if they are unworn and have all original tickets. For return arrangements, please email In order to exchange the size of your subscription, please email them. 

Cancellation Policy 

Three simple steps are required to cancel a Project Lingerie subscription: 

– Find Project Lingerie at 

– Log in to your Project Lingerie subscription account 

– To cancel your subscription plan, find it and click ‘Cancel’. 

Contact the customer service team on 07581 243075 if you experience any problems canceling your subscription.