How To Refund Pastreez

Pastreez Macaroon Subscription 

Pastreez offers a monthly macaroon subscription introducing a new flavor each month. Each box contains 12 freshly baked gluten-free macarons cooked by original french recipes and packaged carefully to be delivered to your door fresh and undamaged. 

Subscription Terms

Billing Frequency

Although subscription boxes are shipped out each month, you are free to choose how often you would like to be billed: monthly, quarterly, half-yearly, or yearly.

Subscription Price

  • Month To Month Subscription: $19.90 per month + shipping;
  • 3 Months Prepaid Subscription: $89.00;
  • 6 Months Prepaid Subscription: $169.00;
  • 12 Months Prepaid Subscription: $319.00.

Delivery Fee

The shipping fee for monthly billed subscriptions is calculated when you check out with your first order. For the prepaid subscriptions, shipping is free of charge. Boxes are shipped within the US only and need 5-7 days to arrive at your door.

Auto-Renewal & Cancellation 

Your subscription will renew automatically when the current subscription cycle comes to an end ( every 1, 3, 6, or 12 months) unless you’ve purchased a gift subscription. The subscription auto-renewal can be canceled anytime, but the ongoing subscription cycle can not be refunded. That’s why it is important to complete the cancellation process before the next billing date. Due to the perishable nature of the product, subscription boxes can not be returned. If you‘ve subscribed to the service by mistake or did not manage to cancel your subscription in time and got charged again, please consider turning to your bank to apply for a chargeback.

How To Stop The Recurring Payments 

  • Log in to your account on https://pastreez.com/. If you don’t have one, create it with the email address you used for the initial purchase;
  • Once logged into your account, click on the ‘Manage Subscriptions’ button;
  • Select ‘Cancel My Subscription’.

If any problem occurs, please contact the customer support by email at hi@pastreez.com.