How to refund Soxy Beast

Why people choose Soxy Beast? 

Soxy Beast is an online Australian shop offering combed cotton socks designed and knit in Melbourne with a special blend of 65% cotton, 35% nylon/lycra). Their cotton blend has a natural fiber base that is breathable, and has good stretch and retention to maintain its shape. There are sizes S and L to fit men’s and women’s shoes, respectively. The size S fits shoe sizes 5 to 8, while the size L fits larger shoe sizes. You will receive a box of socks delivered directly to your home, each designed by a different artist. You can subscribe to: 

– Prepaid subscriptions are available for 3, 6 or 12 months for $60 – 180 AUD; 

 – Month to month subscription – $20 AUD per month 

For monthly plans, you will be charged the first month’s fee upon signing up while for annual plans, you will be charged on the 21st of the last month of your current subscription period. Subscriptions can also be purchased as gifts at https://soxybeast.com.au/. 

Terms of Shipping 

Soxy Beast automatically sends out mystery socks boxes on the 22nd of each month. Worldwide shipping is available. There is no shipping charge within Australia. There is an additional charge of $5 per month for subscriptions. The delivery process usually takes 5 – 10 business days. 

How can I claim for a refund? 

The customer support team at Soxy Beast will work with you to replace any defective products as soon as possible if you contact them at support@soxybeast.com.au. 

Cancelling 

Subscriptions must be cancelled by midnight on the 19th of the month if you have a monthly subscription. Soxy Beast will usually be able to cancel your order and refund your money (or a percentage if you have already received several deliveries on a prepaid subscription). To cancel, please contact support@soxybeast.com.au.